Privacy Policy
"SuMe"Privacy Policy
Welcome to SuMe, a distinguished platform where we prioritize the safeguarding of your personal information. Our commitment to your trust is unwavering, and we adhere to principles such as Consistency of Authority and Responsibility, Clarity of Purpose, Opt-in Consent, Minimum Access, Security, Subject Participation, Transparency, and more. By upholding these principles, we aim to earn and retain your trust while ensuring the safety and security of your personal information. We pledge to implement robust security measures aligned with industry best practices to protect your data.
Our dedication to transparency is reflected in the SuMe Privacy Policy, which applies to all SuMe products and services. This Policy also extends to products and services provided by our affiliates that utilize SuMe products/services and do not have their own distinct privacy policy. However, please note that this Policy does not cover services provided by third-party entities or SuMe products and services governed by separate privacy policies.
Prior to utilizing any SuMe products or services, we strongly encourage you to carefully read and comprehend this Policy. Proceed with the relevant products or services only after ensuring your full understanding and acceptance of its terms. By utilizing SuMe products or services, you acknowledge your complete understanding and agreement with this Policy.
If you have any inquiries, comments, or suggestions regarding the contents of this Policy, please do not hesitate to contact us through the various communication channels provided by SuMe.
1. How we collect and use your personal information
Personal information refers to any data, whether electronically recorded or otherwise, that can identify a specific natural person or reflect their activities, either alone or in combination with other information. We collect and utilize your personal information for the following purposes outlined in this policy:
(i) Facilitating User Registration:
To simplify account creation and provide services, you may choose to sign in with an Apple account. The information provided during registration will be continuously licensed to us for the duration of your service usage. Upon voluntary account cancellation, we will anonymize or delete your personal information as soon as possible in accordance with applicable laws and regulations. Additionally, quick login registration generates a unique ID for you, which you are obligated to protect, with sale or transfer prohibited.
(ii) Product or Service Display and Promotion:
To improve our offerings, we personalize information search and transaction services based on your browsing and search history, as well as device information. We may display and push relevant information using browsing and search history, device details, and indirect crowd profiling. You may opt-out of receiving commercial advertisements at any time.
During service usage, we collect and analyze information to optimize page displays and search results, understand product fit, and detect account irregularities. This includes device information obtained with user consent during software installation and use. Our website and clients automatically record service usage details as web logs. Device information and log data do not individually identify individuals. If non-personal data is combined with other data to identify individuals or used with personal information, it is considered personal information during combined use. Unless authorized or required by law, we anonymize and de-identify such information.
Communication and call logs, along with provided information, may be stored for issue resolution and record-keeping purposes when you reach out to us.
(iii) Other Uses:
We seek prior consent for using information for purposes not stated in this policy or for using collected information for different purposes.
2.How we share, transfer, and publicly disclose your personal information
Sharing
We prioritize the confidentiality of your personal information and restrict its sharing with entities outside of SuMe's service providers, except under the following circumstances:
1. Explicit Consent:
○ We will share your personal information with other parties only with your explicit consent.
2. Legal Requirements:
○ Your personal information may be shared externally in compliance with laws, regulations, litigation dispute resolution needs, or upon request from administrative or judicial authorities.
3. Affiliated Companies:
○ To facilitate collaborative service delivery through our affiliated accounts and ensure the personal and property safety of SuMe's affiliated companies, other users, or the public from infringement, we may share essential personal information with them. For example, we may share your account information with our affiliates to assist you in using their products or services via your SuMe account. If sensitive information or changes in data usage purposes arise, we will obtain your authorization again.
4. Authorized Partners:
○ We may collaborate with authorized partners to provide certain services. Information sharing with these partners is limited to the purposes outlined in our Privacy Policy. This may involve sharing personal information to enhance customer service and user experience, such as arranging for a partner to provide a service. We ensure that personal information is shared solely for lawful, legitimate, necessary, and specific purposes that have been clearly identified. Our partners are prohibited from using shared personal information for unrelated purposes.
We share information with vendors, service providers, and other partners who support our business by providing technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys. Companies, organizations, and individuals with whom we share personal information are bound by strict data protection agreements. These agreements mandate compliance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Transfers: We are committed to abstaining from transferring your personal information to any companies, organizations, or individuals, except in the following circumstances:
1. Transfer with Explicit Consent:
○ Your personal information will only be transferred to other parties with your explicit consent.
2. Mergers, Acquisitions, Bankruptcy Liquidation, or Similar Scenarios:
○ In instances of mergers, acquisitions, bankruptcy liquidation, or similar scenarios where personal information may be transferred, the new organization holding your personal information must adhere to this policy. If they are unable to comply, we will require the company, organization, or individual to seek authorization from you again for consent.
Public Disclosure: We will only disclose your personal information publicly under the following circumstances:
1. With Your Express Consent:
○ Your personal information may be publicly disclosed if you provide express consent or actively choose to do so.
2. Law Enforcement and Safety:
○ If we find that you have violated laws, regulations, or important SuMe agreements, or if disclosure is necessary to safeguard the safety of SuMe, affiliates, or the public, we reserve the right to disclose your information to law enforcement agencies in accordance with applicable laws, regulations, and agreements. You will be informed of the specific violation(s) and any measures taken by SuMe.
Exceptions to Prior Consent: In certain cases, obtaining prior authorized consent to share, transfer, or publicly disclose personal information may not be required:
1. National Security and Defense:
○ Information related to national security and defense does not require prior authorized consent.
2. Public Safety and Interests:
○ Information pertaining to public safety, public health, and significant public interests may be shared without prior consent.
3. Crime Investigation:
○ Personal information may be disclosed for crime investigation, prosecution, trial, and judgment execution without prior consent.
4. Protection of Rights and Interests:
○ When safeguarding life, property, and significant legitimate rights and interests is paramount, and obtaining consent is difficult, disclosure may occur without prior authorization.
5. Self-Disclosure:
○ Personal information voluntarily disclosed to the public by you will not require prior consent.
6. Legitimate Publicly Disclosed Information:
○ Personal information collected from legitimate publicly disclosed sources, such as news reports or government disclosures, may be shared without prior consent.
It is essential to emphasize that the sharing or transfer of personal information, which has been processed and anonymized to the extent that the recipient cannot re-identify the individuals, does not constitute external sharing, transferring, or public disclosure under the law. In such cases, the preservation and processing of such data will continue without requiring additional notification or approval from the individuals concerned.
3、How we protect your personal information
To uphold the security of your information, we diligently adhere to laws, regulations, and regulatory documents mandating technical measures and operational procedures to safeguard your information's confidentiality. Here's how we ensure your data security:
1. Robust Security Measures:
○ We implement industry-standard security measures to protect the personal information you provide, preventing unauthorized access, disclosure, manipulation, or loss. Our encryption technology and trusted protection mechanisms fortify personal information security and deter malicious attacks. Internal control systems and comprehensive management processes are in place, with access restricted to authorized personnel. Additionally, we conduct security and privacy protection training to enhance employee awareness.
2. Advanced Data Security Management:
○ Our data security management system covers the entire data lifecycle, continually enhancing system security across organizational, system design, personnel management, and product technology dimensions.
3. Minimal Data Collection:
○ We take reasonable measures to minimize the collection of irrelevant personal information. Your data is retained only for as long as necessary unless mandated by law or requiring an extension.
4. Caution in Communication:
○ We recommend using our services for communication and transactions to mitigate security risks associated with sharing personal information through unapproved channels. When using our services, you may select a third party as the recipient, granting access to transaction details, contact information, communication details, shared content, and related data.
5. Prompt Response to Compromises:
○ If you suspect your personal information has been compromised, especially your account or password, please contact our customer service immediately. We will take appropriate measures in line with your request.
6. Voluntary Information Sharing:
○ By using our services, you may voluntarily share personal and sensitive information. We advise caution when sharing information, especially in dynamic or public forums. Utilize strong passwords for enhanced account security, and rest assured, we maintain the confidentiality of any information you provide.
7. Transparency and Accountability:
○ We periodically release reports on security risks and personal data security assessments, striving to ensure transparency and accountability.
8. Incident Handling and Notification:
○ In the event of a personal information security incident, we will promptly inform you of the incident's details, potential impact, measures taken or to be taken, suggestions for mitigating risks, and remedial measures. We will notify you of relevant developments through push notifications and effective announcements. Additionally, we will proactively report incident handling to regulatory authorities as required.
While we endeavor to ensure the security of your information, please note that the internet environment is not entirely secure. In case of damage to our protection facilities resulting in harm to your lawful rights and interests, we will assume corresponding legal liability.
4、How you manage your personal information/your rights
(1) Access and edit your personal information
Account Information: To access or edit personal information, set privacy and permissions, or close your account, log in to your account and navigate to "My" - "Settings". Personal Information: To edit the personal information in your profile, log in to your account and click on "My" Personal ID or "Edit". If you are unable to access this information through the provided path, please contact SuMe Customer Service. We guarantee a response to your request within 15 days. For any additional personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements.
(2) Correction of your personal information
If you find errors in the personal information we process about you, you have the right to request corrections or additions. You may make a request for correction or supplementation as outlined in the "Accessing and Editing Your Personal Information" section.
(3) Deletion of your personal information
You may delete some of your personal information as detailed in the "Accessing and Editing Your Personal Information" section. You may request us to delete your personal information in the following cases: a. Violation of laws and regulations in handling personal information; b. Collection or use of personal information without explicit consent; c. Serious violation of the agreement with you regarding personal information handling; d. Discontinuation of product or service usage, or voluntary account cancellation; e. Cessation of products or services provided to you. If your deletion request is accepted, we will notify individuals who received your personal information from us and request prompt deletion, unless required by law or regulation, or if independently authorized by you. When information is deleted from our services, it may not be immediately removed from our backup system. However, we will delete this information when the backup is updated to ensure complete removal.
(4) Managing the scope of your authorization
For each business function, basic personal information is required. You may give or withdraw consent for the collection and use of additional personal information at any time. Certain business functions and services require your personal information for fulfillment. If you withdraw consent, we may not continue to provide these functions and services and will cease processing the corresponding personal information. However, your decision to withdraw consent will not affect our prior processing of personal information based on your consent.
(5) User account cancellation
You can apply for account deletion by logging in to SuMe yourself and navigating to "My" icon -> "System Settings" -> "Account and Security" -> "Account Cancellation (Delete Account)". Please note that your account will be immediately canceled without manual review after you successfully submit the account cancellation application following the aforementioned steps. After you initiate account cancellation, we will cease providing you with products or services, delete your personal information in accordance with relevant laws, or anonymize it.
(6) Constraints on automatic decision-making by information systems
In some business operations, we utilize automated decision-making mechanisms relying solely on information systems and algorithms. If such decisions significantly impact your lawful rights and interests, you may request an explanation, and we will provide an appeal channel that does not compromise SuMe's trade secrets, other users' rights and interests, or the public interest.
(7) Responding to your request
If necessary, a written request or proof of identity may be required for security purposes. We may request identity confirmation before processing your request. We will respond within 15 days. If you are dissatisfied with our response, you can submit a complaint through SuMe Customer Service. We strive to fulfill your reasonable requests to the best of our ability. However, we may deny requests that involve unnecessary repetition of information, demand extensive technical resources, jeopardize the legal rights of others, or are highly impractical.
Limitations
In the following cases, we will not be able to respond to your request in accordance with laws and regulations:
a. Related to national security, national defense security;
b. Related to public safety, public health, and significant public interests;
c. Related to crime investigation, prosecution, trial and execution of judgment, etc;
d. There is sufficient evidence that the subject of personal information has subjective malice or abuse of rights;
e. Responding to your request will lead to serious damage to your legitimate rights and interests or those of other individuals or organizations;
f. Where commercial secrets are involved.
5.How your personal information is transferred globally
We are committed to refraining from transferring this information outside of China. However, in scenarios where our products engage in cross-border transactions that necessitate the transfer of personal data collected within China to overseas entities, we rigorously adhere to applicable national regulations. This involves assessing the security of outbound information, obtaining explicit authorization from you, and ensuring compliance with laws, regulations, and directives issued by relevant supervisory authorities.
For transfers to international entities, we uphold adherence through measures such as executing agreements, conducting on-site verifications, and employing other effective methods to uphold the confidentiality of all acquired personal information. It is important to note that voluntarily posting news across international borders on the internet exempts such information from the aforementioned confidentiality requirement. In such instances, we ensure adequate protection of your personal information in alignment with this Privacy Policy.
Regarding the duration for which information is retained, we typically maintain your personal data for the shortest duration necessary to achieve the intended purpose of collection, after which it is either deleted or anonymized. However, we may adjust the retention period to comply with legal obligations, including relevant laws, regulations, decisions by administrative or judicial bodies, or other legal processes, or for purposes necessary for executing services, safeguarding public interest, preserving safety, or protecting legitimate rights and interests.
In the event of DRUG ceasing operations, we will notify you through push notifications, our website, or in-app announcements, and proceed to delete or anonymize your personal information within a reasonable timeframe.
6.How this privacy policy is updated
Our privacy policy may undergo revisions to reflect changes in our business functions, the purpose of use, or the contact information of the individual responsible for personal information protection. We assure you that we will not diminish your rights outlined in this Privacy Policy without your explicit consent. Any significant changes will be communicated to you prominently, including through SuMe Platform postings and customer service notices.
Material changes within the scope of this Policy include, but are not limited to:
• Modifications to our business functions.
• Adjustments to the purpose of use.
• Changes in the contact information of the individual overseeing personal information protection.
We will ensure prominent notifications of substantial changes, including through SuMe Platform postings and SuMe customer service notices.
Material changes referred to in this Policy include, but are not limited to:
1. Significant changes in our service model, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used.
2. Changes in the primary recipients of personal information that are shared, transferred, or publicly disclosed.
3. Significant changes in your right to participate in the processing of personal information and the manner in which it is exercised.
4. When there is a change in the department responsible for handling the security of personal information, contact information, and complaint channels.
5. When the security impact assessment report of personal information indicates a high risk.
By continuing to use our services after being notified, you agree to be bound by the revised policy. We will also archive the old version of this policy for your review, and you may apply to us for access through the contact information reserved in this policy.
7.Contact Us
This Privacy Policy is copyrighted by us and we have the right to interpret and modify it to the extent permitted by law.
E-mail address: SuMe@hotmail.com.